Quick Facts
| Information | Details |
|---|---|
| Address | 401 E Jefferson St, Phoenix, AZ 85004 |
| Venue type | Retractable-roof stadium / climate-controlled concert venue |
| Baseball capacity | 48,330 |
| Concert capacity | Up to 50,000+, record attendance 53,400 |
| Opened | 1998 |
| Primary tenant | Arizona Diamondbacks (MLB) |
Overview
Chase Field opened in 1998 as Bank One Ballpark, taking its current name in 2005 after Bank One merged with JPMorgan Chase. It was the first U.S. ballpark built with a retractable roof, closing in roughly 4 to 5 minutes to keep the field and stands air-conditioned even when Phoenix hits triple-digit heat. Its right-center-field swimming pool, the only one of its kind in MLB, has been a signature feature since opening day.
Because the roof can close on demand, Chase Field runs closer to an indoor arena for much of the year, with the option to open up for cooler evening events.
Seating and Layout
The stadium uses a three-tier bowl design with clear section numbering.
- Field floor/pit: Temporary floor seating or standing pits set up over covered turf for concerts, closest to the stage.
- 100-Level (Lower Bowl): Sections along the baselines, roughly 110 to 135, give clear, elevated views toward an outfield stage.
- 200-Level (Diamond Level): A mid-tier deck with access to private lounges, upscale concessions, and shorter lines.
- 300-Level (Upper Deck): The most affordable tier, with a steeper incline and overhead views of the full production.
- Outfield bleachers: Sections roughly 101 to 105 and 139 to 144. For end-stage concerts, these are typically closed or sit behind the stage rigging.
For most stadium tours, the stage goes up in center field or deep outfield, facing home plate. Floor seating covers the inner diamond, and sections directly behind or beside the stage are blocked off to avoid obstructed views.
Capacity
Standard baseball capacity is 48,330. The stadium’s baseball attendance record is 50,180, set in 2019. For concerts, capacity can exceed 50,000 with field floor access, and the venue’s largest concert crowd on record reached 53,400 for a Pink show in October 2023.
Sound and Production
The stadium’s structure supports large touring production rigs. With the roof closed, ambient noise stays contained inside the venue, and high-output line arrays project audio across the long field layout, backed by large center-field LED screens.
Accessibility
Wheelchair-accessible platforms and companion seating are available on the 100, 200, and 300 levels. Elevator banks serve all levels, including private club spaces. Assistive listening devices and closed captioning are available through Guest Relations desks near Section 128 and Section 322, and service animals are permitted.
Venue Policies
- Bags: Clear plastic, vinyl, or PVC bags up to 12″ x 6″ x 12″, or a small non-clear clutch up to 4.5″ x 6.5″. Backpacks and large opaque bags aren’t allowed.
- Tickets: Digital entry only, through your phone.
- Payment: Fully cashless. Credit cards, debit cards, and mobile wallets are accepted.
- Re-entry: Not permitted once you’ve left.
- Smoking: Prohibited throughout the stadium, including vaping.
Because policies can shift by event, it’s worth checking your ticket or the venue’s site close to showtime.
Getting There
- Light rail: Valley Metro Light Rail stops directly at 3rd St/Jefferson and 3rd St/Washington, a short walk from the gates.
- Driving and parking: The stadium is accessible via I-10, I-17, and the 7th Street exits. The Chase Field Garage connects directly near the main plazas.
- Rideshare: Drop-off and pickup spots are set up along 5th Street and Jackson Street.
Nearby
Chase Field sits in the Legends Entertainment District in downtown Phoenix, next to Footprint Center. The surrounding blocks have restaurants, sports bars, breweries, and hotels within walking distance.
Before You Arrive
Plan to arrive 60 to 75 minutes before showtime to clear security, walk the concourse, grab food, and get to your section.
What to bring:
- A mobile ticket downloaded to your digital wallet
- A credit, debit, or mobile payment card
- A clear tote under 12″ x 6″ x 12″, or a small clutch under 4.5″ x 6.5″, if you’re bringing a bag
- A light layer, since the air conditioning keeps the interior noticeably cool when the roof is closed
Frequently Asked Questions
What is the capacity of Chase Field?
48,330 for baseball, with concert capacity climbing past 50,000 for shows with field floor access.
Where is Chase Field located?
401 E Jefferson St, Phoenix, AZ 85004.
Does Chase Field have air conditioning?
Yes, a full climate-control system runs when the retractable roof is closed.
What is the bag policy at Chase Field?
Clear plastic bags up to 12″ x 6″ x 12″ and small clutches up to 4.5″ x 6.5″ are permitted.
How do you get to Chase Field on public transit?
Valley Metro Light Rail drops off directly at the 3rd Street stations next to the venue.
Is Chase Field cashless?
Yes, all concessions, retail stands, and vendors require electronic payment.
What are the best concert seats at Chase Field?
100 and 200-Level sections facing home plate offer direct sightlines, while field pit passes give the most proximity to the stage.
Does Chase Field offer accessible seating?
Yes, ADA-compliant seating and companion options are available on all levels.
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